Apple is recalling power adapters sold in Europe and parts of Asia and Africa after reports surfaced that the devices were overheating and putting users at risk.
The company released a statement on Friday, promising affected customers new adapters in exchange for turning in old ones. The defective adapters were packaged with the iPhone 3GS, iPhone 4 and iPhone 4S devices between October 2009 and September 2012. However, they were also sold as independent accessories. A total of 37 countries were affected.
Apple did not specify what injuries, if any, were sustained by customers using the devices. A detailed list of impacted countries, including France, South Africa and Vietnam, can be found in the statement on Apple's website.
The specific model number for the adapter is A1300. Owners are encouraged to make an appointment with a local Genius Bar to swap their adapters.
The number of adapters recalled was not available.
Apple issued the following statement about the adapter issue: "Apple has voluntarily introduced a program for customers to exchange the Apple 5W European USB Power Adapter which came with iPhone 3GS, iPhone 4 and iPhone 4S models through September 2012, because in rare cases the adapter may overheat and pose a safety risk. For full program details, visit www.apple.com/support/usbadapter-european/ "
Correction: This article originally characterized Apple's response to the charger issue a "recall," but the company says it's actually an exchange program.